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Practice Growth

How to Use Your DPC Website to Land Employer Contracts

a man and a woman shaking hands in front of a laptop
Photo by Mina Rad on Unsplash

Most DPC practice websites are built to convince one person: a patient deciding whether to join. That makes sense. Individual memberships are the bread and butter. But if you want to grow faster, the bigger opportunity is sitting in an HR department five miles away, wondering whether direct primary care could cut their benefits costs.

Employer-sponsored DPC is one of the fastest-growing segments in the model. Companies are tired of watching premiums climb 7% a year while employees avoid using their insurance because the deductible is too high. DPC gives employers a way to offer real primary care at a predictable, often lower, cost. And the businesses that are ready to explore it will Google you before they ever pick up the phone.

The problem? When they land on your website, everything they see is aimed at individual patients. No pricing for groups. No explanation of how employer enrollment works. No ROI data. No clear path to start a conversation. They bounce, and you never know they were there.

Here is how to fix that.

Why employer DPC is worth your attention

A single employer contract can add 20, 50, or 200 members to your panel in one deal. Compare that to acquiring patients one at a time through SEO and word of mouth. Both matter, but the economics are different.

Employers are also stickier. An individual patient might leave after a year if they move or switch jobs. An employer contract renews annually, and as long as the relationship is good, that revenue is predictable. Some DPC practices get 40% or more of their revenue from employer groups.

The interest is real. Small and mid-sized businesses, especially those with 10 to 200 employees, are actively searching for alternatives to traditional group health plans. Many are already self-funded and looking for ways to reduce claims spend. DPC fits that conversation perfectly because it replaces expensive urgent care and ER visits with accessible primary care that employees actually use.

But here is the catch: these employers are doing their homework online before they reach out. If your website does not speak to them, you are invisible to the fastest-growing buyer in your market.

Your website is talking to the wrong audience

Walk through your own site as if you were an HR director evaluating primary care options for your company. What do you see?

Probably a homepage that says "Welcome to [Your Practice]" with photos of a smiling doctor and a pitch about longer visits and no copays. A pricing page with individual and family rates. An enrollment button that starts a single-patient signup flow. A blog about wellness tips.

None of that is wrong. It just does not help the HR person. They need different information, presented differently, with a different call to action. They are not signing themselves up for a membership. They are evaluating whether to offer your services to their workforce, which means they need to justify the decision to their CFO or business owner.

That is a fundamentally different sales conversation, and your website needs a page that has it.

What an HR person actually needs to see

HR professionals and business owners evaluating DPC have a short list of questions. If your website answers them clearly, you move to a phone call. If it does not, they move to the next option.

  • What does this cost per employee? Not per individual. Per employee per month, so they can compare it to what they are already spending.
  • What is included? A plain list of services their employees get. Office visits, messaging, labs, prescriptions at cost, same-day appointments. Whatever your model covers.
  • How does enrollment work for a group? Do employees sign up individually? Does HR send a roster? How long does onboarding take?
  • Can this work alongside their existing insurance? Most employer DPC is offered as a supplement, not a replacement. Say that clearly.
  • What results have other employers seen? Fewer ER visits, reduced claims, higher employee satisfaction. Any data you can share wins trust.
  • How do they start? A clear "Contact us about employer plans" button that does not dump them into the patient signup flow.

That is the page you are missing. Everything above should live on a dedicated employer page on your site, not buried in your FAQ or mentioned in passing on your services page.

Building your employer page: the essentials

Your employer page is not a copy of your patient-facing services page with the word "employer" swapped in. It is a different page for a different audience with a different decision process. Here is what belongs on it.

A headline that speaks to business outcomes. "Better Primary Care for Your Team" works. "Welcome to Our Practice" does not. Lead with what the employer gets: healthier employees, lower costs, less time lost to medical runaround.

A short explanation of the DPC model. Do not assume the HR person knows what direct primary care is. Many do not. Two or three sentences that explain the membership model, the lack of insurance billing, and why that means better access and lower costs. Keep it simple. Save the philosophical defense of DPC for your blog.

A clear service list. Bullet points. What their employees get. Unlimited visits, same-day or next-day appointments, direct messaging with the doctor, basic labs included, wholesale prescriptions. Whatever your practice offers. HR people scan, they do not read essays.

Pricing guidance. You do not need to publish exact employer rates if they vary by group size. But give a range or a starting point. "Employer memberships start at $XX per employee per month" is enough to qualify interest. If they are in the ballpark, they will call. If they are not, you have saved both of you time.

A contact form or CTA specific to employers. "Schedule a consultation about employer plans" or "Request an employer information packet." Do not send them to the same form a patient uses to ask about their sore throat. A separate form, or at least a separate subject line option, lets you route these leads properly.

Tell the ROI story in plain numbers

The single most persuasive thing you can put on an employer page is a concrete cost comparison. HR people live in spreadsheets. If you can show that DPC saves money compared to what they are already spending, the conversation moves fast.

Here is a simple framework. Take the average employer cost per employee for primary care (usually a slice of total premium, plus urgent care and ER visits that primary care would have prevented). Compare it to your per-employee membership rate. Even a rough comparison is powerful because the gap is usually obvious.

You do not need a custom calculator on your website, though that is a nice long-term goal. A static comparison table or a short case study works fine. Something like: "A local business with 35 employees reduced their primary care spend by 30% in the first year by switching to DPC." If you have a real example, use it. If you do not yet, use industry averages from published DPC studies.

The numbers do not need to be perfect. They need to be specific enough that the HR person can picture the savings in their own budget. Vague claims like "we save businesses money" do nothing. "Employer memberships average $75 per employee per month, compared to $200+ per employee in typical group plan primary care allocations" does a lot.

Show the enrollment process is painless

One of the biggest objections from employers is logistics. "This sounds great, but how do we actually get 50 people signed up? Is it going to be a nightmare for my office manager?"

Your employer page should answer this before they ask. Walk through the enrollment steps in three or four bullet points:

  1. You and the employer agree on a plan and sign a simple agreement.
  2. HR sends an employee roster, or employees sign up individually through a dedicated enrollment link.
  3. Each employee picks a time for their first visit or completes a short intake form online.
  4. Billing starts on the agreed date, with one invoice to the employer or individual charges per employee, whichever you offer.

If you use Hint Health for billing, mention that the enrollment and payment process is automated. Employers care about admin burden, and knowing that they are not going to be chasing paper forms or cutting manual checks every month matters.

The point is to make the process feel simple. Because it usually is. Most DPC employer onboarding is dramatically easier than setting up a group health plan. But if your website does not say that, the employer assumes it is complicated.

Where to surface your employer page

Building the page is half the job. The other half is making sure the right people find it. Here are the places your employer page should be linked:

  • Main navigation. Add "For Employers" or "Employer Plans" to your top nav. This is the single highest-impact change. It signals immediately that you serve businesses, not just individuals.
  • Homepage. A short section or a banner near your pricing area that says "Looking for primary care for your team?" with a link to the employer page.
  • Footer. A link in your footer under a "Services" or "Quick Links" column. Footer links matter for SEO and for people who scroll before they navigate.
  • Google Business Profile. Add "employer DPC" and "corporate primary care" to your business description. Link to the employer page in your website URL field or a post.
  • Networking materials. Every time you speak at a chamber of commerce event, hand out a card, or email a local business contact, the URL should go to this page, not your homepage. Send them where the conversation is already started.

If you are running any paid advertising, consider a separate campaign targeting employer-related keywords like "primary care for employees," "DPC for small business," or "employer health benefit alternative." Send those clicks directly to your employer page, not your homepage.

Three mistakes that lose the deal before the call

1. Making employers use the patient signup flow. If an HR director clicks "Get Started" and sees a form asking for their date of birth and insurance information, you have lost them. Employer leads need a different entry point. A consultation request, a downloadable info packet, or a simple "Let's talk" form. Not a patient intake.

2. Hiding pricing entirely. Some practices want to "talk about pricing on the call." Understandable, but it backfires with employers. HR people are comparing options across a spreadsheet. If your site says "Contact us for pricing" while a competitor gives a range, the competitor gets the call. You do not have to publish exact rates, but give them enough to know whether the numbers could work.

3. Writing for doctors instead of business people. Your employer page should not read like a medical practice brochure. Skip the clinical language. Skip the detailed explanation of how DPC differs from fee-for-service reimbursement models. Talk about outcomes: cost savings, employee satisfaction, reduced absenteeism, less time lost to waiting rooms and referral chains. Those are the words that land in a budget meeting.

Start the conversation today

Employer DPC is not a future trend. It is happening now, and the practices that have a clear employer page on their website are the ones getting the calls. The ones that do not are leaving contracts on the table without knowing it.

You do not need a perfect page to start. A clear headline, a service list, a rough pricing range, a simple enrollment overview, and a contact form. That is enough to turn invisible interest into real conversations. Refine it as you close your first deal and learn what questions come up most.

The employers in your area are already looking. Make sure your website has something to say when they find you.

Ready to check website off your list? Get started with DPC Spot for free and build a site that speaks to patients and employers alike. Pre-loaded DPC content, integrations with Hint and Atlas, and you can be live in under 10 minutes.